Frequently Asked Questions

We’re a local nonprofit that helps older adults and people with disabilities live with dignity and support. We also help families, caregivers, and professionals find the right resources.

We help with things like:

• Consulting on transition planning and senior living support
• Understanding benefits (Medicare, Medicaid, SSI, SSDI)
• Planning for the future
• Connecting to local programs

We also host events and workshops to share information and build community.

Absolutely. We support caregivers with tools, guidance, and emotional support—whether you’re just starting or have been caregiving for years.

Fees are determined based on your household income, following a free virtual assessment. We operate on a sliding scale.

Financial assistance may also be available to qualifying individuals for eligible services, subject to available funding. Learn about financial assistance.

Call us at 888-742-2850 or email info@ouragingservices.org. We’ll set up a time to talk and help you take the next step.

We’re not lawyers or doctors, but we work with trusted partners. We’ll help connect you to the right people.

We are located in Illinois, but are able to serve all states!

Not directly. But we know these services are needed—especially in rural areas—and we’ll gladly share any local options we know about.